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Consumer Services Representative
2 months ago
At AdventHealth, we offer a range of benefits designed to support you and your family from day one, including:
- Immediate access to benefits
- Paid time off from the start
- Student loan repayment assistance
- Opportunities for career advancement
- Resources for overall wellbeing
- Mental health support and resources
Our Commitment:
Joining AdventHealth means becoming part of a larger mission. It’s about being part of a community that values the holistic wellbeing of each individual and strives to uplift others in body, mind, and spirit. Here, you will have the opportunity to grow both professionally and spiritually, contributing to the Healing Ministry of Christ. We value your unique experiences and perspectives, recognizing that together we can achieve more.
Work Schedule:
Full-time position
Shift:
Daytime hours
Role Overview:
As a Consumer Access Specialist, you will play a crucial role in ensuring that patients are accurately registered across all service lines. Your responsibilities will include:
- Verifying patient eligibility and obtaining necessary authorizations
- Managing financial arrangements and processing payments
- Correcting registration errors and preparing pre-bills
- Collaborating closely with clinical teams to maintain open communication
- Providing exceptional service to both internal and external customers
Value to the Team:
In this role, you will:
- Ensure prompt service and availability for all registration needs
- Meet and exceed productivity standards set by leadership
- Maintain attendance and punctuality while demonstrating flexibility
- Provide support for PBX operations as needed
Qualifications:
Essential Skills and Experience:
High school diploma or equivalent with at least one year of relevant experience.
This organization is an equal opportunity employer, adhering to all applicable anti-discrimination laws and regulations. The salary range reflects the anticipated base pay for this position, with individual compensation determined by skills, experience, and other relevant factors.
