Senior Technical Account Manager, Korea
3 days ago
Cloudflare is seeking a highly skilled Senior Technical Account Manager to join our team in Korea. As a Senior Technical Account Manager, you will be responsible for providing exceptional technical support to our customers, ensuring their success with our products and services.
Key Responsibilities- Provide technical support to customers via phone, email, and chat
- Collaborate with cross-functional teams to resolve customer issues
- Develop and maintain strong relationships with customers to ensure their satisfaction
- Stay up-to-date with Cloudflare's products and services to provide accurate and timely support
- Identify and escalate customer issues to internal teams as needed
- 8+ years of experience in a technical account management role
- Strong technical skills, including networking and security
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Fluency in Korean and English
- Competitive salary and benefits package
- Opportunity to work with a leading cloud security company
- Collaborative and dynamic work environment
- Professional development opportunities
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