Assistant General Manager

2 days ago

ArdenArcade, California, United States HOME2SUITES BY HILTON ASHEVILLE AIRPORT Full time
Job Title: Assistant General Manager

About Us:

Home2 Suites by Hilton Asheville Airport is a dynamic and growing hospitality company that values its employees and strives to provide exceptional customer experiences. We are seeking an experienced and motivated Assistant General Manager to join our team.

Job Summary:

The Assistant General Manager will be responsible for leading a team of hotel staff to deliver exceptional guest experiences, while maintaining high operational standards and driving revenue growth. The ideal candidate will have a strong background in hotel management, excellent leadership and communication skills, and a passion for delivering outstanding customer service.

Key Responsibilities:

  • Inspire and motivate a diverse team to deliver exceptional guest experiences.
  • Foster a collaborative and inclusive work environment where employees feel valued and empowered.
  • Establish and maintain high operational standards in all areas, including housekeeping, front desk, food and beverage, and facilities management.
  • Conduct and/or participate in required meetings, including but not limited to, Daily Operations Stand Up, Business Review, Revenue Strategy, Budget Planning, and weekly Staff/Executive Committee meetings.
  • Oversee day-to-day hotel operations to ensure seamless guest services and efficient workflows.
  • Accurately forecasts revenues/expenses based on changing market positions to meet Flex/Flow margins.
  • Implement strategies to enhance revenue generation, cost control, and operational efficiency.
  • Actively engage in the local community to further increase brand/product awareness via approved memberships, charitable activities, and business community/networking events.

Why Choose Home2 Suites by Hilton Asheville Airport?

We offer a competitive salary and bonus package, exciting and fun work environment, top-notch training and growth opportunities, medical, dental, and vision coverage, paid holidays and vacation time, and a 401k retirement plan.

Requirements:

  • Previous experience in hotel management or a related field, with a demonstrated track record of success.
  • Strong leadership skills, with the ability to inspire and motivate a diverse team.
  • Exceptional organizational and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • A passion for the hospitality industry and a commitment to delivering outstanding guest experiences.
  • Knowledge of industry trends, best practices, and emerging technologies.
  • Flexibility to work in a dynamic and fast-paced environment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to stand for prolonged periods of time. Must be able to lift up to 50 pounds. Must be able to navigate various departments of the organization's physical premises.

Affirmative Action/EEO Statement:

Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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