Automobile Center Store Associate

3 weeks ago

Springfield, Illinois, United States Sam's Club Full time
Job Summary

We are seeking a highly skilled and motivated Tire and Battery Center Technician to join our team at Sam's Club. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring the safe and efficient operation of our tire and battery center.

Key Responsibilities
  • Be a Team Player: Collaborate with colleagues to deliver outstanding sales and service experiences, educate and mentor new team members, and communicate effectively to ensure seamless operations.
  • Be an Expert: Demonstrate in-depth knowledge of safety protocols, industry guidelines, service standards, equipment operations, and product specifications to provide expert advice and guidance to customers.
  • Be a Technologist: Leverage digital tools to drive sales, improve service experiences, and enhance associate engagement, utilizing handheld technology and systems to make informed business decisions.
  • Be an Owner: Communicate equipment and supply needs to the TBC Lead, track and monitor returns and special orders, operate cash registers, process transactions, and maintain accurate inventory and safety standards.
  • Be a Talent Ambassador: Model high-quality service and products, develop and influence others to work in a respectful, supportive, and team-oriented style, and understand and address roadblocks to training.
  • Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and adapting to change.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive pay and performance-based bonus awards
  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Requirements
  • Valid state-issued driver's license
  • Must be 18 years of age or older
  • Auto service industry or retail experience preferred

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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