Retail Operations Manager
6 days ago
**Job Overview:**
We are seeking a highly motivated Retail Operations Manager to join our team at Abilene Goodwill Industries. As a key member of our retail operations team, you will play a vital role in driving sales growth, improving store operations, and delivering exceptional customer service.
**Estimated Salary:** $45,000 - $60,000 per year, depending on experience.
**Job Description:**
The Retail Operations Manager will be responsible for overseeing the daily operations of one or more retail stores, including managing staff, controlling inventory, and maintaining high standards of customer service.
Key Responsibilities:
- Monitor and improve process flow to maximize sales and efficiency
- Lead team in offering excellent customer experience at the donation door
- Create and maintain schedules for store coverage
- Follow budgetary guidelines and improve processes to meet or exceed targets
- Enforce company policies and procedures
- Provide training and direction to employees
Requirements:
- High school diploma or equivalent required
- Customer service experience and 1+ years of retail management experience
- Ability to travel and navigate to multiple store locations
- Strong communication and leadership skills
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