Customer Service Associate Representative
3 days ago
The Customer Service Associate Representative is responsible for providing exceptional member service by acknowledging and identifying members' needs, assisting with purchasing decisions, and resolving issues and concerns. The ideal candidate will have a strong passion for delivering top-notch customer experiences and a keen eye for detail.
This role involves maintaining a safe and clean work environment, operating front-end equipment such as cash registers, and working effectively in a fast-paced environment. As a key member of the Sam's Club team, you will play a critical role in ensuring that our members receive the highest level of service and satisfaction.
Salary: $16.00 to $23.00 per hour*
Additional Compensation: Premiums ranging from $0.35 to $3.00 per hour may be paid based on schedule, facility, season, or specific work performed.*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Key Responsibilities
- Maintain a positive attitude and provide exceptional member service
- Process member purchases accurately and efficiently
- Resolve member issues and concerns in a timely and professional manner
- Work effectively in a fast-paced environment and maintain a safe and clean work area
- High school diploma or equivalent required
- 1-2 years of retail experience preferred
- Strong communication and problem-solving skills
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