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Retail Sales Lead

1 month ago

Birmingham, Alabama, United States Fabletics Full time
About the Role

Fabletics is seeking a highly motivated and customer-focused Sales Lead to join our team at The Summit Birmingham in Birmingham, AL. As a Sales Lead, you will be responsible for delivering an exceptional customer experience and supporting sales and operations initiatives.

Key Responsibilities
  • Embody our culture and values, providing insight to customers on how to live their passion.
  • Engage customers in new and meaningful ways, providing knowledge on our products and services.
  • Drive customer engagement through store events, promotions, and community projects.
  • Provide training and feedback on our customer experience playbook and performance expectations.
  • Work with the Store Manager to inspire associates to meet and exceed individual and team performance goals.
  • Maintain store merchandising guidelines to enhance the customer shopping experience.
  • Participate in providing and nourishing feedback to the Store Manager to continuously improve the business.
  • Meet and exceed store objectives related to performance, productivity, efficiency, and quality standards.
  • Serve as a resource for general product knowledge to customers and team members.
  • Maintain personal sales and achieve sales goals.
  • Maintain all safety and security standards and identify potential issues.
Requirements
  • 1-year minimum of work experience in a retail environment, with prior retail management experience a plus.
  • Knowledge and familiarity of active lifestyle choices such as yoga, cycling, Pilates, weight training, running, and nutrition.
  • Ability to socially interact with customers, employees, and business partners inside and outside the store environment.
  • Ability to work with large teams and have great interpersonal skills.
  • Self-motivated, a good communicator, and able to bring the best out in others.
  • Ability to multi-task, set priorities, and work well under pressure.
  • Flexibility in work hours, open to working evenings, weekends, and national holidays.
  • This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
About TechStyleOS

TechStyleOS is the globally integrated Operations and Services provider behind some of the fastest-growing online fashion brands in history, including Fabletics, Savage X Fenty, JustFab, ShoeDazzle, and FabKids. We help brands launch, scale, and grow across product categories and geographically.

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law.