Retail Sales Specialist
2 days ago
Unlock Your Potential as a Retail Sales Technician
Trussville, AL
$16.25/hr + Unlimited Sales Bonus Potential
Are you passionate about helping people repair and understand their tech devices? Our Retail Sales Technician role is perfect for you. At Asurion, we prioritize great customer service and a positive experience for our employees. We foster a culture of teamwork and create career growth pathways based on your interests.
As a Retail Sales Technician, you'll have the opportunity to earn unlimited sales and repair incentives. Our average incentive potential is $542/month, with top performers reaching $1,092/month. You'll also enjoy competitive hourly pay and benefits.
Key Responsibilities:
- Provide technical expertise and troubleshoot customer electronic devices
- Deliver award-winning, personalized customer experiences as the face of Asurion
- Enhance customer experience with our 'serve, solve, and sell' method, promoting the Asurion Connected Home product
- Upsell Asurion product and achieve sales goals
- Contribute to market and store location needs
- Efficiently multitask in a dynamic retail environment
- Self-manage and set priorities
- Demonstrate integrity in serving, solving, and selling, with a focus on listening to customer needs and providing accurate information
Requirements:
- 1+ years of customer service/retail sales experience
- 6+ months of experience with product service support or electronics troubleshooting (preferred)
- Basic knowledge of mobile devices and operating systems
- Ability to work a flexible retail schedule
- Demonstrated ability to multitask efficiently in a fast-paced environment
- A passing background check (criminal and drug test)
We Offer:
- Ongoing training to grow your skills and hands-on training
- Unlimited monthly bonus potential for great sales
- Competitive hourly pay and benefits
- Career growth opportunities based on your interests
- And more Asurion provides a wide range of perks and benefits for mental, physical, and financial health.
About Asurion:
As the world's leading tech care company, Asurion eliminates the fears and frustrations associated with technology, ensuring our nearly 300 million customers get the most out of their devices, appliances, and connections.
Asurion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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