IT Support Specialist
7 days ago
AHED seeks a dedicated and experienced IT Support Specialist to join its team. The successful candidate will manage the company's Google environment, address open tickets, and support higher education software and technologies.
Main Responsibilities- Manage and maintain AHED's Google environment to ensure optimal performance and security.
- Provide technical support for higher education software and technologies used across the organization.
- Respond to and resolve open support tickets in a timely and efficient manner.
- Collaborate with faculty and staff to understand their IT needs and provide solutions that enhance their work.
- Participate in the implementation of IT projects and initiatives that align with AHED's mission and goals.
- Conduct regular system audits and prepare reports on the status of the IT environment.
- Provide training and support to staff on the use of IT systems and software.
- Minimum of 5 years of experience in IT support or a related field.
- Strong expertise in managing Google environments.
- Familiarity with higher education software and technologies.
- Excellent problem-solving skills and the ability to work independently.
- Strong communication and interpersonal skills.
- Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
- This is a full-time, on-site position, Monday through Friday.
- Comprehensive benefits package including medical, dental, and vision coverage.
- Paid time off and retirement plan.
- Opportunities for professional growth and development.
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IT Support Specialist
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New Hope, Minnesota, United States Sole Hire Full timeJob DescriptionPosition Overview:AHED is seeking a dedicated and experienced IT Support Specialist to join our team. The successful candidate will manage our Google environment, address open tickets, and support our higher education software and technologies. This role is pivotal in ensuring the smooth operation of our internal IT systems and enhancing the...
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New Hope, Minnesota, United States Sole Hire Full timeJob SummaryWe are seeking an experienced IT Support Specialist to join our team as a Google Environment Manager. The ideal candidate will possess strong technical skills, excellent problem-solving abilities, and excellent communication skills.
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