Pro-Tek Services Customer Service Representative

3 days ago


Altamonte Springs, Florida, United States Pro-Tek Services of Central Florida, Inc. Full time

Job Overview: We are seeking a highly skilled Pro-Tek Services Customer Service Representative to join our team in Central Florida.

About the Role:

  • Customer Engagement: Serve as the primary point of contact for customers, responding to inquiries, resolving issues, and maintaining a positive relationship.
  • Scheduling and Coordination: Schedule appointments, manage calendars, and coordinate with our technicians to ensure timely service delivery.
  • Office Support: Perform various administrative tasks, such as data entry, record-keeping, and mail handling.
  • Team Collaboration: Work closely with our sales team, technicians, and management to ensure seamless communication and efficient workflow.

Requirements:

  • Bilingual or Multilingual: Proficiency in English is required; Spanish or other languages are a plus.
  • Technical Skills: Strong computer skills, including proficiency in Microsoft Office, Adobe, and Access.
  • Education and Experience: High school diploma or equivalent required; prior experience in pest control or related industries preferred.
  • Certifications and Licenses: Valid driver's license and any necessary certifications for this role.

Benefits Package:

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. The estimated salary range is $48,000 - $58,000 per year, based on experience.



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