Customer Service Representative Expert

3 days ago


Altamonte Springs, Florida, United States Christian Martinez - State Farm Agent Full time
Job Title: Customer Service Representative Expert

About Us:
Christian Martinez - State Farm Agent, a leading insurance provider in Altamonte Springs, FL, is seeking an experienced professional to join their team. As a key member of our team, you will play a crucial role in promoting State Farm products and delivering exceptional customer service.

About the Job:
As a Customer Service Representative Expert, you will be responsible for providing prompt, accurate, and friendly customer service. Your tasks will include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. You will also work with the agent to establish and meet marketing goals, develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits:
The selected candidate can expect to receive competitive hourly pay plus bonus, paid time off (vacation and personal/sick days), flexible hours, valuable experience, and growth potential/Opportunity for advancement within the agency. Additionally, you will have the opportunity to participate in a Roth IRA with Employer Match and maintain a strong work ethic with a total commitment to success each and every day.

Requirements:
To succeed in this role, you must be enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. You should be people-oriented, self-motivated, detail-oriented, and able to work in a team environment. A Property and Casualty license (must be able to obtain) and Life and Health license (must be able to obtain) are also required. The selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education.

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