Customer Service Ambassador

4 weeks ago


Apex, North Carolina, United States Novanta Full time

Unlock Your Potential in a Dynamic Customer Care Role

At Novanta, we're committed to delivering exceptional customer experiences. As a Customer Care Representative, you'll be the primary point of contact for our customers, providing timely and professional support via multiple channels.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a courteous and efficient manner.
  • Provide accurate product information, pricing, and delivery details to customers.
  • Enter and maintain customer orders using our software applications.
  • Collaborate with cross-functional teams to ensure seamless customer support.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced team environment.
  • Strong problem-solving and multitasking skills.
  • Empathy and patience when dealing with customers.
  • Proficiency in using computers and technology.

Join a Team Committed to Excellence

Novanta is an equal employment opportunity and affirmative action workplace. We value diversity and inclusion in the workplace and are committed to creating a culture of respect and empathy.



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