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Cemetery Operations Manager

2 months ago


Fairview Heights, Illinois, United States Service Corporation International Full time

At Service Corporation International, we value our associates as much as we value the lives we celebrate.

Join us in a rewarding role where you will oversee the maintenance and enhancement of multiple cemeteries, ensuring compliance with environmental, wildlife, and safety regulations. You will collaborate with both market and corporate offices on capital projects while building a high-performing team dedicated to exceeding customer expectations.

KEY RESPONSIBILITIES

Cemetery Management

  • Supervise the operations of various cemeteries, establishing and communicating work standards, quality, and safety expectations to ensure exceptional service delivery. Coordinate staff schedules to ensure adequate coverage while minimizing overtime.
  • Oversee grounds maintenance, landscaping, and seasonal plantings to maintain a welcoming and well-kept appearance across properties, which may include funeral homes, crematories, or mausoleums. Ensure adherence to environmental and safety regulations while fostering relationships with local authorities for swift issue resolution.
  • Identify and implement operational efficiencies while supporting change initiatives within the organization.
  • Source and select vendors, manage procurement, and maintain an adequate inventory of tools and materials. Review and authorize invoices for payment while ensuring equipment is well-maintained.
  • Manage new mausoleum construction projects, including obtaining designs, preparing budgets, and overseeing vendor selection. Collaborate with corporate offices on capital projects, managing timelines and resources effectively.
  • Develop and manage the annual operating and personnel budgets, planning for equipment replacements as necessary.
Team Development
  • Foster a strong, trustworthy, and capable team by understanding individual career aspirations and providing opportunities for skill development. Address issues constructively and provide timely feedback to enhance employee engagement and reduce turnover.
  • Responsible for screening and hiring skilled candidates, recommending promotions and pay increases based on performance.
MINIMUM QUALIFICATIONS

Education
  • High School Diploma or equivalent required.
Experience
  • A minimum of eight (8) years of cemetery maintenance experience with progressive responsibilities.
  • At least two (2) years of supervisory experience.
  • Experience with environmental regulatory compliance.
  • Background in new construction and capital project development.
Knowledge, Skills, and Abilities
  • In-depth knowledge of environmental regulations relevant to the industry.
  • Understanding of wildlife regulations applicable to cemetery operations.
  • Familiarity with staff and public safety regulations in the industry.