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Admissions Support Specialist
2 months ago
The vision of NOLA Public Schools is to ensure that every student receives a high-quality education that nurtures their unique abilities, while promoting their physical and mental well-being, and preparing them for success in civic, social, and economic realms.
Position Overview
The Enrollment Operations Coordinator plays a crucial role in assisting the enrollment operations team. This position involves addressing family inquiries with accuracy and timeliness, aiding the Hardship Transfer team with various tasks, and collaborating with the operations team to implement all enrollment initiatives throughout the academic year.Key Responsibilities
- Provide accurate and prompt responses to enrollment inquiries received through various communication channels;
- Assist the Hardship Transfer team by facilitating communication between families and educational institutions, ensuring the submission of necessary documentation, monitoring application progress for timely follow-up, and coordinating with other departments to support re-engagement of students;
- Support the Enrollment Operations team in the planning and execution of each enrollment phase, including assisting families in resource centers and adapting to new tasks during enrollment surges;
- Participate in staff meetings and other district gatherings as required;
- Carry out additional duties as assigned.
- High School Diploma or equivalent is mandatory;
- Two years of customer service experience in an educational environment is preferred.
- Excellent written and verbal communication skills;
- Able to manage multiple tasks effectively;
- Collaborative team player willing to adapt for the success of the team;
- Self-motivated individual dedicated to assisting others.
- The work environment is designed to accommodate individuals with disabilities to perform essential job functions.
- Involves using motor coordination and finger dexterity (such as keyboarding) during part of the workday;
- Occasionally requires physical effort in handling objects over 30 pounds;
- May involve exposure to physical occupational risks (such as cuts or burns) on rare occasions;
- Typically, the work setting is an office or educational environment.
Compensation
Salary is determined based on educational qualifications and relevant experience.
Performance Assessment
Employee performance will be evaluated using established methods to ensure adherence to position requirements.
EEOC Statement
NOLA Public Schools is committed to providing equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or non-job-related physical or mental disability, or protected veteran status.
