Food Service Operations Manager

2 weeks ago


Palo Alto, California, United States Ike's Place # 7 Palo Alto Full time
Job Overview

Ike's Place # 7 Palo Alto is seeking a dedicated Food Service Operations Manager to lead our vibrant team at this well-known establishment. As a trailblazer in the sandwich industry, Ike's Love & Sandwiches has been redefining the dining experience since its inception.

Key Responsibilities:

  • Uphold company standards and service levels to enhance sales while minimizing operational costs, including food, beverage, and labor expenses.
  • Ensure timely and accurate completion of all financial and personnel-related administrative tasks in line with company policies.
  • Implement sanitary practices for food handling and maintain cleanliness in kitchen and dining areas, ensuring compliance with health regulations.
  • Guarantee high-quality food preparation and service consistently.
  • Maintain a professional restaurant image, ensuring cleanliness and proper staff presentation.
  • Oversee food and beverage cost estimation and collaborate with management for efficient supply procurement.
  • Manage inventory needs, placing orders with suppliers and scheduling deliveries of fresh ingredients.
  • Foster positive guest experiences by addressing complaints and transforming dissatisfied customers into loyal patrons.
  • Implement security measures to safeguard employees, guests, and company assets.
  • Ensure a safe working environment to minimize injury risks and complete accident reports as necessary.
  • Supervise daily operations, including decision-making, scheduling, and maintaining standards of quality and cleanliness.
  • Address employee concerns and facilitate proper reporting and resolution of complaints.
  • Guide employees on operational and procedural matters.
  • Conduct interviews and oversee the hiring, training, and development of staff.

COVID-19 Safety Measures:
Our team is committed to health and safety, requiring masks, offering curbside pickup, and implementing contactless payment options. Regular sanitization of common areas is also a priority.

This position is a full-time opportunity with competitive benefits. Previous experience in food service management or related roles is advantageous for success in this position.

Application Process:
We encourage interested candidates to submit their application through ZippyApp, which may include a Common Employment Application, Resume, and Cover Letter. In your Cover Letter, please share a brief introduction about yourself and your potential contributions to our team.



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