Customer Service Ambassador
2 days ago
Uline is North America's leading distributor of shipping, industrial, and packaging materials. We are seeking a skilled Bilingual Customer Service Representative to join our team in Ontario, CA.
We offer a competitive hourly rate from $23 to $27 per hour, plus a $2 shift differential, making the estimated annual salary range between $48,000 and $56,000. Our benefits package includes complete medical, dental, vision, and life insurance coverage, as well as 401(k) with 6% employer match, paid holidays, and generous paid time off.
The ideal candidate will possess excellent communication skills, both written and verbal, with fluency in English and Spanish. Prior customer service experience is a plus, but we will train you to provide legendary service for our customers.
This role requires processing customer orders and inquiries, communicating with customers over phone, email, and chat, and helping them navigate Uline's website and online ordering system. As a product and solutions expert, you will be equipped to answer product, pricing, and shipping questions confidently.
The minimum requirements include a high school diploma or equivalent, with a bachelor's degree preferred. The job responsibilities involve:
- Processing customer orders and inquiries
- Communicating with customers over various channels
- Helping customers navigate Uline's website and online ordering system
Our facilities are best-in-class, modern, and clean, with a first-class fitness center and nearby walking path. Uline is an EEO/AA Employer/Vet/Disabled and a drug-free workplace. If you're passionate about delivering exceptional customer experiences and growth opportunities, apply today
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