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Support Lead Part Time
2 months ago
We are seeking a highly motivated and customer-focused Support Lead to join our team at Five Below. As a Support Lead, you will play a key role in ensuring that our customers have an exceptional shopping experience, while also supporting the overall success of our store.
Key Responsibilities- Assist the Store Manager and Customer Service Manager in directing the Front End Lead(s) and sales associates
- Responsible for all key functions of the store as directed
- Ensure that each guest has a fast, friendly, and seamless checkout experience
- Maintain the store's cleanliness, recovery, and readiness for customers at all times
- Assist with front end operations, cash management, and sales
- Train and develop sales associates to provide exceptional customer service
- Drive sales and control expenses
- Perform store maintenance, including taking out garbage, sweeping, and cleaning bathrooms
- High school graduate or equivalent
- Minimum 1 year of management experience
- Excellent verbal and written communication skills
- Ability to multi-task and work in a fast-paced environment
- Ability to maintain composure under pressure
At Five Below, we offer a competitive hourly rate of $17.79 to $18.29, as well as opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.