Housekeeping Team Lead

4 days ago


Florence, Kentucky, United States Drury Hotels Company, LLC Full time

**About Us**

Drury Hotels Company, LLC is a leading hospitality company that values its team members and strives to provide a positive work environment.

**Job Summary**

We are seeking a highly skilled and motivated Housekeeping Team Lead to join our team. As a key member of our housekeeping department, you will be responsible for assisting the Executive Housekeeper with various functions and ensuring exceptional service levels through guest and team member satisfaction.

**Key Responsibilities**

  • Assist the Executive Housekeeper with housekeeping and laundry operations, maintaining high standards of quality and cleanliness.
  • Lead the Housekeeping team to achieve quality, cleanliness, and Drury standards, exceeding company expectations.
  • Develop and implement effective cleaning procedures and protocols to ensure guest rooms and public areas meet Drury's high standards.
  • Collaborate with the Housekeeping team to ensure seamless operations, including guest room cleaning, laundry, and linen management.
  • Conduct regular inspections to ensure compliance with Drury's quality and cleanliness standards.
  • Provide exceptional customer service, responding to guest concerns and resolving issues promptly and professionally.
  • Participate in ongoing training and development to enhance knowledge and skills in housekeeping operations and leadership.

**Requirements**

  • Thorough knowledge of housekeeping operations, including cleaning procedures, laundry services, and chemical usage.
  • Ability to lead and motivate a team to achieve high standards of quality and cleanliness.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, team members, and management.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • High school diploma or equivalent required; prior experience in housekeeping or a related field preferred.

**What We Offer**

  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A comprehensive 401(k) plan with company match.
  • Opportunities for career growth and advancement within the company.
  • A positive and supportive work environment, with a focus on teamwork and collaboration.


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