Commercial Heating Dispatcher

3 days ago


New York, New York, United States Controlled Combustion Co Full time

We are looking for a highly skilled Commercial Heating Dispatcher to join our team at Controlled Combustion Co.

In this role, you will be responsible for receiving requests and inquiries from customers and internal teams, scheduling and dispatching technicians to customer sites based on priority, availability, and skillset.

The ideal candidate will have 3+ years of experience in dispatching, strong organizational skills, and excellent communication skills. Proficiency in using computer software and systems is also required.

We offer a competitive salary range of $55,000 - $70,000 per year, depending on experience, plus benefits including 401(k), dental insurance, health insurance, paid time off, and vision insurance.

Key Responsibilities:

  • Coordinate with technicians to ensure efficient allocation of resources and timely completion of jobs.
  • Track and update tickets, ensuring accurate documentation of requests, technician assignments, and job progress.
  • Communicate with customers regarding appointments, delays, and other relevant information.
  • Maintain up-to-date knowledge of technician availability, skills, and geographical coverage.


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