Service Representative Opportunities
2 days ago
This entry-level position is responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues.
- Assist with evaluating and resolving service inquiries from clients across different platforms
- Effectively use various computer systems to complete assigned tasks and address account inquiries
- Develop and maintain working knowledge specific groups of Citi products and services
- 2-4 years' work experience in a related role
- Proficient in Microsoft Office and Windows Operating Systems
- Demonstrated experience solving customer service inquiries
- Effective verbal and written communication skills
The estimated salary for this position is $43,960.00 - $57,340.00 per year.
Citigroup Inc offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Additionally, Citi offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
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