Customer Service Representative

2 days ago


Florence, Kentucky, United States Sam's Club Full time
About the Role
As a Member Frontline Cashier Associate at Sam's Club, you will play a critical role in delivering exceptional member experiences and driving sales growth. This is a dynamic and challenging role that requires a high level of energy, enthusiasm, and customer focus. If you are passionate about providing outstanding customer service and working in a fast-paced retail environment, we encourage you to apply.

Responsibilities:
  • Provide exceptional customer service to members, responding to their needs and resolving any issues promptly
  • Process transactions accurately and efficiently using various payment methods
  • Assist members with purchasing decisions and locate merchandise as needed
  • Maintain a clean and organized store environment, including the front end area and surrounding spaces
  • Work collaboratively with other team members to achieve sales goals and drive business results

Requirements:
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
  • Basic math skills and accuracy with handling cash and operating a cash register

Compensation and Benefits:

The estimated annual salary for this position is $38,000 - $52,000, depending on location and experience. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) plan, and paid time off.



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