Ticket Sales and Services Associate

7 hours ago


Washington, Washington, D.C., United States Arena Stage Full time
Job Description

The successful candidate for the Ticket Sales and Services Associate role at Arena Stage will be at the forefront of operational excellence, providing comprehensive support that spans ticket and subscription sales, customer service and support, and donation processing.

Key Responsibilities:
  • Operate as a champion of customer service, delivering exceptional service to both new and existing patrons, guaranteeing timely and professional responses to all inquiries.
  • Engage in proactive sales initiatives through outbound calls.
  • Demonstrate versatility by supporting a variety of departmental needs, from report verification to assisting with external rentals and special events, embodying flexibility and a commitment to excellence in all tasks.
Requirements:
  • 1 year customer service experience (full or part time); an associate's or higher degree in a related field (theatre, hospitality, marketing) can substitute for up to six months of experience.
  • Previous ticket sales experience preferred; arts background or passion preferred.
Estimated Salary:$42,000 - $52,000 per year.

This role is ideal for individuals with a strong background in customer service and ticket sales. The successful candidate will work closely with the events team to ensure seamless execution of daily activities.



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