Customer Service Ambassador
2 weeks ago
Customer Service Ambassador
We are seeking a highly motivated and customer-focused individual to join our Business Development Team at Bowman Chevrolet, Inc. As a Customer Service Ambassador, you will be the link between our customers and their future vehicles.
Key Responsibilities
- Answer customer calls and establish follow-up appointments
- Respond to internet, phone, and live chat inquiries using email, phone, and live chat scripts and templates
- Provide customers with initial product information and direct them to dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team and process development sessions
- Utilize CRM tracking system daily
What We Offer
- Medical and dental benefits
- 401K plan
- Paid time off and vacation
- Growth opportunities
- Paid training
- Employee vehicle purchase plans
- Family-owned and operated
- Health and wellness
- Flexible work schedule
- Discounts on products and services
Qualifications
- At least one previous role in strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Strong computer skills
- Willing to submit to a pre-employment background check and drug screen
About Us
Bowman Chevrolet, Inc. is a family-owned and operated dealership dedicated to providing exceptional customer service and a unique dealership experience.
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