Automotive Service Consultant
3 days ago
We are seeking a highly skilled Automotive Service Consultant to join our team at Toyota of Smithfield. This role is responsible for acting as a liaison between our customers and service technicians, ensuring seamless communication and exceptional customer service.
The successful candidate will have a strong understanding of automotive technology and the ability to effectively communicate with customers to understand their needs and provide solutions.
This is an excellent opportunity for individuals who are passionate about delivering outstanding customer experiences and are looking to grow their career in the automotive industry.
Responsibilities- Act as a liaison between customers and service technicians to ensure effective communication and timely resolutions
- Provide accurate and transparent information to customers regarding service outcomes, scheduling, and vehicle maintenance
- Assist in managing the dealership's workflow and schedule to maximize efficiency and productivity
- Cultivate positive relationships with customers to ensure repeat business and referrals
- A minimum of 2 years' experience in a similar role or relevant industry
- Strong knowledge of automotive technology and industry trends
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work independently and as part of a team
Estimated salary: $45,000 - $65,000 per year, depending on experience.
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