HVAC Sales Professional

4 days ago


Tupelo, Mississippi, United States Baker Distributing Full time
Job Overview

The Baker Distributing Company seeks a skilled Counter Sales Associate to provide exceptional customer service in a sales-oriented setting. This role is ideal for individuals with excellent communication skills, a strong background in technical support, and a passion for the HVAC industry.

Key Responsibilities:
  • Represent Baker Distributing Company as a leader in the industry, ensuring maximum sales.
  • Interact with internal and outside sales people, vendors, and contractors.
  • Responsible for showroom merchandising and re-stocking product.
  • Assist in resolving customer relations problems with both dealers and end users.
  • Complete sales order process for customers, focusing on up-selling associated items.
  • Service walk-in and telephone customers, assisting with sourcing and shipping parts, inventory control, and warranty administration.
  • Provide customer product and service needs by researching products via computer system, catalog, telephone, or other reference sources.
  • Arrange stock on shelves or racks in sales areas and maintain merchandise organization.
  • Apply suggestive selling techniques and up-sell to current and prospective customers.
Qualifications and Requirements:
  • High School Diploma or GED required.
  • Excellent communication skills, strong background in technical support, and HVAC industry experience preferred.
  • Candidates should possess intermediate MS Office capabilities and be proficient in speaking, reading, and understanding English.
  • A minimum of 1+ year experience in a Counter Sales role, preferably in the HVAC industry, is essential.
  • The ideal candidate will have a strong interpersonal focus, including sales, problem-solving, and customer service skills.


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