Chief Information Security Officer

1 day ago


Troy, Michigan, United States 365 Retail Markets Full time
Job Title: Director of IT and Security

365 Retail Markets is a leading provider of unattended retail technology, delivering innovative self-service solutions since 2008. As a trusted partner to businesses worldwide, we empower our customers to succeed in the ever-evolving retail landscape.

About the Role

We are seeking a seasoned technology leader to join our team as the Director of IT and Security. This key position will be responsible for developing and executing our IT and information security strategy, ensuring the protection of our data and systems, and driving business growth through technology innovation.

Key Responsibilities
  • Develop a comprehensive information security strategy to safeguard our technology stacks, software platforms, IT infrastructure, and cloud providers.
  • Maintain ownership of our Information Security Policy, initiating, planning, executing, and auditing accompanying processes to ensure compliance.
  • Accountability for our baseline of security controls across business entities.
  • Identify, assess, and prioritize information security risks and vulnerabilities, developing and executing risk mitigation plans to safeguard against potential threats and breaches.
  • Establish and present risk reports to senior leadership.
  • Manage and maintain our IT infrastructure, including networks, servers, tools, systems, and software applications, ensuring they are secure, resilient, and efficient to support business operations.
  • Maintain near 100% uptime for critical business systems.
  • Establish and maintain dashboards and reports to support customer SLA agreements for uptime.
  • Design disaster recovery infrastructure that can be regularly validated and tested.
  • Translate business or infrastructure needs into task-based projects, assigning to team members and tracking through completion.
  • Facilitate team meetings, projects, metrics, SLAs, customer satisfaction, escalations, and upcoming maintenance.
  • Diligently track key performance metrics and communicate to senior leadership in dashboards and reports.
  • Maintain and establish relationships with vendors.
  • Lead security and compliance audits like PCI-DSS, SOC2, and NIST CSF.
  • Integrate security and compliance strategy into new product development.
  • Procure adequate resources to achieve departmental objectives in planned timeframes.
  • Manage information technology budget.
  • Stay abreast of changes to the technology landscape, proactively discussing and providing recommendations to senior leadership to facilitate necessary internal changes.
Requirements
  • Master's degree (M.S.) in Computer Science or significant experience of over 10+ years in a related field.
  • 7+ years IT and Security management experience working with modern applications and infrastructure.
  • CISSP, CISM, or related certifications highly desired.
  • Strong experience with audit frameworks like PCI-DSS, SOC2, ISO-27001, and NIST CSF.
  • Experience with privacy regulations like GDPR, CCPA, and CPRA.
  • Experience with security tools and technologies, such as SIEM, IDS/IPS, DLP, endpoint protection, WAFs, and encryption.

We offer a dynamic work environment, competitive compensation, and opportunities for professional growth and development. If you are a motivated and experienced technology leader, please submit your application to join our team.



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