Front Office Representative
3 weeks ago
Job Description
We are seeking a Front Office Representative to join our team at TCL Financial & Tax Services. In this role, you will be responsible for providing exceptional customer service to clients, greeting them upon arrival, and answering telephone inquiries.
The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work in a fast-paced environment. You will also be responsible for performing data entry tasks, drafting documents, and preparing files for clients.
Key Responsibilities:
- Greet clients and provide exceptional customer service
- Answer telephones and handle incoming calls
- Perform data entry tasks with accuracy and attention to detail
- Draft documents and prepare files for clients
- Assist other team members as needed
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and knowledge of Microsoft Office
- Experience in customer service or administrative role preferred
What We Offer:
- A competitive salary of $38,000 - $58,000 per year
- A comprehensive benefits package including health, dental, and vision insurance
- Retirement plan with company match
- Ongoing training and professional development opportunities
About Us:
TCL Financial & Tax Services is a leading provider of financial and tax services to individuals and businesses in the Jackson, MS area. Our team of experienced professionals is dedicated to delivering exceptional service and helping our clients achieve their financial goals.
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