Care Professional

3 weeks ago


Knoxville, Tennessee, United States Master Full time
Job Description
Key Responsibilities:
  • Represent the company through telephone customer contact, answering calls and setting appointments.
  • Follow up with customers on various issues and occasions.
  • Keep customer records and files current and updated, sending relevant information about the company and services performed.
  • Perform administrative tasks to support all departments as needed.
Requirements:
  • A thorough understanding of customer service principles and practices.
  • Skills in operating personal computers and software applications like spreadsheets, databases, and word processing software.
  • Able to handle multiple tasks and perform accurate data entry.
  • Possess essential traits: customer focus, self-management, planning, organizing, empathy, resilience, teamwork, diplomacy, integrity.


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