Insurance Customer Service Representative

2 months ago


Louisa, Virginia, United States Virginia Farm Bureau Full time
Position Overview

Join our dedicated team at Virginia Farm Bureau as we seek a motivated and customer-oriented individual for a Full-Time role in our insurance services. The Insurance Customer Service Representative will play a vital role in:

  • Assisting our county insurance team with the marketing, processing, and management of our insurance offerings.
  • Collaborating with our County Board of Directors to enhance service delivery.
  • Advocating for Farm Bureau Bank and its services.
  • Guiding members through their health insurance inquiries and requirements.

Key Qualifications:

  • Prior experience in administrative support roles.
  • Exceptional technical proficiency, particularly with Microsoft Office applications.
  • Strong verbal and written communication abilities.
  • Excellent customer service skills coupled with a positive demeanor.
  • Ability to obtain a Property & Casualty license within six months of employment, with costs covered by the company.
  • Ability to obtain a Life & Health license within six months of employment, with costs covered by the company.
  • Previous experience in the insurance sector is preferred.
  • Experience in sales, both inside and outside, is advantageous.
  • This position is classified as W-2 only.

Employee Benefits:

  • Comprehensive training for licensing and standard sales practices.
  • Continuous professional development and support across all roles.
  • Medical and dental coverage available from the first day of employment.
  • Additional benefits including gym membership discounts for field staff, Legal Shield resources, and flexible spending accounts.
  • Generous contributions to employee 401K plans.
  • 17 days of Paid Time Off (PTO) annually.

For further details about our organization, please explore our online resources.



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