Cashier and Customer Service Representative
4 weeks ago
As a Cashier and Customer Service Representative at Food Lion, you will be responsible for providing fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards. You will be the face of our company, greeting each customer and using their name whenever possible, while unloading their groceries from the cart to the belt and scanning their order accurately and efficiently.
Key Responsibilities
• Provide excellent customer service by greeting each customer, using their name, and unloading their groceries from the cart to the belt
• Scan customers' orders accurately and efficiently, handling payment transactions per standard practice
• Maintain a clean and organized work station and front end area of the store
• Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
• Ensure the MVP savings center KIOSK is filled with paper and properly working
Requirements
• High school graduate or equivalent preferred
• Effective communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to perform the technical requirements of cashier and service center
• Must meet minimum age requirements to perform specific job functions
Working Conditions
• Ability to stand 100% of the time, frequently walking short distances
• Ability to bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
• Ability to tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
• Sufficient visual ability to check ID cards, checks, invoices, and other written documents
Equal Employment Opportunity
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law.
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