Customer Service Representative

4 weeks ago


Houston, Texas, United States SVH Travel Full time

Job Title: Customer Service Representative

Department: Customer Care

Job Summary:

We are seeking a Customer Service Representative to provide exceptional customer service to our clients and guests in the Hospitality industry.

Responsibilities:

  • Respond to customer inquiries and provide information about products and services
  • Resolve customer complaints in a professional and timely manner
  • Assist customers with booking reservations and managing their accounts
  • Maintain a high level of customer satisfaction and retention
  • Collaborate with other team members to ensure a seamless customer experience

Requirements:

  • Previous experience in customer service or hospitality industry
  • Excellent communication skills both written and verbal
  • Ability to work independently and manage time effectively
  • Strong problem-solving skills and attention to detail
  • Proficiency in Microsoft Office and customer service software

Benefits:

  • Competitive salary
  • Flexible work hours
  • Opportunity for growth and advancement
  • Work from home
  • Health and wellness benefits

At SVH Travel, we value our customers and strive to provide the best possible experience. If you are passionate about delivering exceptional customer service, we encourage you to apply for this role.



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