Banking Center Associate

3 weeks ago


Bloomfield Hills, Michigan, United States Comerica Bank Full time

Job Title: Banking Center Associate

Job Summary:

We are seeking a highly motivated and customer-focused Banking Center Associate to join our team at Comerica Bank. As a key member of our Retail Banking Center, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and contributing to the overall success of our banking center.

Key Responsibilities:

  • Provide remarkable customer service through all customer interactions, problem resolution, and telephone answering.
  • Process transactions accurately and efficiently, including cash handling and deposit processing.
  • Contribute to the prescribed customer experience levels, ensuring a positive and personalized experience for all customers.
  • Maintain disciplined operational objectives, adhering to company policies and procedures, regulations, and security procedures.
  • Use provided electronics to document all transactions during their shift and reconcile all transactions during and at the end of their shift.
  • Resolve basic customer complaints and maintain customer confidence and protect bank operations by keeping information confidential.

Requirements:

  • Must successfully complete Comerica's Teller Training Program.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer:

  • Career growth opportunities and promotional possibilities.
  • Incentive program based on performance.
  • Paid Time Off (PTO), Paid Holidays for Full Time/Part Time Employees.
  • Health, Dental, Vision, 401k match, and Life Insurance.
  • Employee Assistance Program.
  • Tuition Assistance Program (Full Time).
  • Financial Coaching and Benefit Guidance.
  • Floating Cultural Holiday.
  • Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services).
  • Retirement Plan.
  • Employee Stock Purchase Plan.


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