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Maintenance Operations Manager

2 months ago

Carolina Beach, North Carolina, United States Kane Realty Corporation Full time

About the Role:

Kane Realty Corporation is seeking a highly skilled Maintenance Operations Manager to join our team. As a key member of our property management team, you will be responsible for ensuring the efficient financial and operational performance of our properties.

Key Responsibilities:

  • Ensure the physical aspects of the property meet the company's established standards and any applicable laws.
  • Interviews, selects, recommends hires, trains, and supervises maintenance department staff.
  • Provides operational training and technical direction and assists staff in the investigation and resolution of problems.
  • Assigns and checks work.
  • Leads and manages the on-site maintenance staff and participates in the diagnosis of problems and repairs in areas such as HVAC, electrical, plumbing, pool, carpentry, dry walling, exterior structural and appliances.
  • Arranges for the movement and installation of equipment and furnishings within offices and common or amenity areas.
  • Tracks and determines the status of service requests in computer systems and closes records for completed orders.
  • Investigates and resolves issues where service orders are past due in computer system.
  • Monitors move-in and move-out inspections; orients new residents to the operation of units in apartments and responds to questions as requested.
  • Monitors inventories of parts, supplies, and materials and places orders ensuring that inventories meet prescribed levels.
  • Ensures that parts, materials and supplies are properly stored, and that the shop is maintained in a safe and orderly condition.
  • Supports the property manager in meeting property budget and in being proactive in expense control.
  • Completes all mechanical walks on new construction properties.
  • Works with and develops relationships with third-party vendors as necessary on projects that cannot be handled by the on-site maintenance staff.
  • Establishes maintenance and preventive maintenance schedules and routines in keeping with overall company policy.
  • Ensures that maintenance-related documentation is current and accurate, including EPA logs, MSDS sheets, smoke detector records, asset inventory, fire life and safety, compactor, and pool logs.
  • Ensures that records meet requirements.
  • Checks warranty information and ensures that repairs performed meet with warranty requirements.
  • Contacts vendors as required to resolve outstanding issues.
  • Keeps abreast of new city and state governmental regulations and restrictions concerning maintenance procedures and/or health, safety and environment.
  • Observes property grounds and facilities and resolves safety hazards, property damage, or unsightly conditions.
  • Reports unusual or serious problems to management.
  • Provides leadership and/or assists leasing and management staff as necessary in emergency situations.
  • Prepares any range of periodic or special reports and data relating to maintenance activities and statistics.

Requirements:

  • CFO and CPO designation to properly handle Freon and to ensure appropriate chemical balance in property swimming pools and fountains.
  • Ability to lead and manage a team of maintenance staff.
  • Strong leadership and organizational skills.
  • Ability to work independently and as part of a team.
  • Excellent communication and problem-solving skills.