Resort Operations Manager
5 days ago
We are seeking a highly skilled and experienced Resort Manager to join our team at Equity LifeStyle Properties, Inc.
Key Responsibilities:
- Customer Service: Provide exceptional customer service to residents and guests to ensure an excellent experience.
- Resource Management: Manage the resources and assets of the property, including buildings and amenities.
- Marketing: Conduct marketing activities to attract new customers.
- Employee Management: Hire and manage resort employees.
- Financial Management: Prepare, manage and analyze the operational budget of the resort.
- Profit Maximization: Maximize the profitability of the property.
- Resort Maintenance: Maintain the resort and ensure that it's clean and attractive.
- Partnerships: Partner with the marketing team to attract new guests.
Requirements:
- Education: Bachelor's degree, or a combination of education and equivalent experience.
- Experience: 5+ years of property management experience, preferably in an RV or manufactured home community setting.
- Skills: Strong operations skills and a thorough understanding of the complexities of this position.
- Certifications: At least one year of experience in customer service and exceptional customer service skills.
- Technical Skills: Excellent skills in Microsoft Office and other web-based applications.
- Driver's License: Valid driver's license, good driving record and current auto insurance.
- Preferred Qualifications: Experience in sales and/or marketing preferred.
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