Beauty and Wellness Consultant

4 weeks ago


Chicago, Illinois, United States Walgreens Full time

Job Summary:

We are seeking a highly skilled Beauty and Wellness Consultant to join our team at Walgreens. As a Beauty and Wellness Consultant, you will be responsible for providing exceptional customer care and delivering a distinctive and delightful customer experience.

Key Responsibilities:

  • Engage customers by greeting them and offering assistance with products and services.
  • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Model and share customer care best practices by proactively offering assistance, asking questions to determine customers' needs, and informing customers of options.
  • Provide expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet.
  • Lead and deliver in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care.
  • Build relationships with customers; provide authentic closure of customer interaction and build and foster relationships.
  • Engage with omni-channel solutions to enhance customer engagement/experience.
  • Locate products in other stores or online if unavailable in the store.

Requirements:

  • High School Diploma/GED and at least one year of experience working in a retail sales environment that required meeting a defined sales goal OR at least one year of experience proactively selling beauty or cosmetic products and providing customer care.
  • Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
  • Knowledge of products and brands in order to engage and meet the needs of the customer.
  • Experience building and maintaining relationships within a team.
  • Basic level PC/tablet skills.
  • Requires willingness to work flexible schedule including evenings, weekends, and holidays.
  • Must be fluent in reading, writing and speaking English.

About Walgreens:

Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. We offer a unique opportunity to excel in your career in a welcoming and inclusive environment.

What We Offer:

  • A supportive environment to grow and develop your skills.
  • A chance to work with a progressive organization dedicated to the well-being of our customers, team members and the communities we serve.


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