Retail Operations Coordinator
5 days ago
At Jenis Splendid Ice Creams LLC, we are committed to delivering exceptional customer experiences through outstanding service and quality products. We are seeking a highly motivated and organized Retail Operations Coordinator to join our team in Boro. As a key member of our scoop shop staff, you will be responsible for managing daily operations, leading by example, and driving sales through excellent service.
We offer a competitive hourly rate of $24.99 per hour, plus tips, making this role an attractive opportunity for those looking to develop their career in retail operations. In addition to your base pay, you can also look forward to enjoying a 50% discount at Jeni's Scoop Shops and online.
As a Service Assistant, you will be responsible for inventory management, handling deposits, and performing limited executive functions. You will act as a coach and role model for the shop team, ensuring shifts run smoothly while providing world-class customer service. Our ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to remain calm under pressure.
Key responsibilities include:
- Managing daily operations, including inventory and scheduling
- Leading by example and coaching the shop team on daily operations and service functions
- Handling deposits and performing limited executive functions
- Delivering exceptional customer service and resolving customer complaints
Benefits include:
- Competitive hourly rate of $24.99 per hour, plus tips
- 50% discount at Jeni's Scoop Shops and online
- Paid time off and holidays
- 401(k) match after 3 months of employment
- A one-month paid sabbatical after 3 years of continuous service
- Annual paid day to volunteer for a non-profit organization that matters to you
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