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IT Service Delivery Specialist

2 months ago

Montpelier, Vermont, United States Volt Full time

Job Summary

Volt is seeking an experienced IT Service Delivery Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical expertise and support to our clients. This is a full-time opportunity that requires a strong background in IT infrastructure and a passion for delivering exceptional service.

Key Responsibilities

  • Provide technical support and guidance to clients on IT infrastructure-related issues
  • Collaborate with cross-functional teams to ensure seamless delivery of IT services
  • Develop and maintain relationships with clients to understand their IT needs and preferences
  • Stay up-to-date with industry trends and technologies to ensure Volt's clients receive the best possible service

Requirements

  • College/University degree in a related field or equivalent experience
  • Minimum of 5 years' experience in IT Helpdesk environment
  • Strong knowledge of IT infrastructure, including hardware, software, and communication systems
  • Experience with VMware ESXi, VCenter, Windows Server, and Cisco networking
  • Excellent communication and interpersonal skills

Benefits

  • Competitive pay rate: $32.00 - $44.00 per hour
  • Opportunity to work with a dynamic and growing company
  • Collaborative and supportive work environment
  • Professional development opportunities

About Volt

Volt is an Equal Opportunity Employer and is committed to providing a work environment free of discrimination and harassment. We are proud to offer a range of benefits to our employees, including health, dental, and vision insurance, 401(k) matching, and paid time off.