Pharmacy Service Specialist

13 hours ago


Dickinson, North Dakota, United States RPh on the Go Full time
Job Overview

RPH on the Go, a clinical trials company, is seeking a highly skilled Pharmacy Technician to join our team as a Pharmacy Service Specialist. This role offers an exciting opportunity to make a difference by partnering with community pharmacies nationwide to bring clinical trials directly to patients.

Key Responsibilities
  • Troubleshooting and Technical Support: Provide top-notch support to community pharmacies, assisting them in resolving technical issues and optimizing their use of proprietary software systems.
  • Inbound Support Calls: Address incoming pharmacy inquiries regarding technical or account-related matters with professionalism and efficiency.
  • Proactive Outreach: Conduct outbound calls to check on pharmacies, offering additional support and addressing potential challenges proactively.
Requirements and Qualifications
  • Licensure: Active ND State Pharmacy Technician License required.
  • Remote Work Experience: Proven experience working remotely with strong self-management skills in a home office or quiet workspace.
  • Computer Literacy: Advanced comfort with digital platforms and ability to learn proprietary software systems quickly.
  • Communication Skills: Excellent verbal communication skills, including a pleasant tone and customer-service-oriented approach.
  • Problem-Solving Abilities: Resourceful and proactive in resolving technical and workflow issues.
Work Schedule
  • Monday-Friday, 9:00 AM - 5:00 PM EST.
Estimated Salary Range:$40,000 - $55,000 per year

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