Pharmacy Operations Specialist

6 days ago


Dickinson, North Dakota, United States RPh on the Go Full time
Job Description

Rph On The Go, a leading clinical trials company, is seeking a highly skilled Pharmacy Service Specialist to join our team. This role offers an exciting opportunity to make a difference in the pharmaceutical industry by partnering with community pharmacies nationwide.

The successful candidate will provide top-notch support for community pharmacies, helping them optimize their use of proprietary software systems. Key responsibilities include troubleshooting technical issues, offering technical guidance, and delivering exceptional customer service to ensure smooth operations for pharmacies.

This is a remote position requiring a dedicated, distraction-free workspace. Training and equipment will be provided.

Duties
  • Troubleshooting Support: Assist pharmacies with resolving technical issues and optimizing their use of software systems.
  • Inbound Support Calls: Address incoming pharmacy inquiries regarding technical or account-related matters with professionalism and efficiency.
  • Proactive Outreach: Conduct outbound calls to check on pharmacies, offering additional support and addressing potential challenges proactively.
Schedule/Shift
  • Monday - Friday, 9:00 AM - 5:00 PM
Requirements
  • Licensure: Active ND State Pharmacy Technician License.
  • Remote Work Experience: Proven experience working remotely with a strong ability to self-manage in a home office or quiet workspace.
  • Computer Literacy: Advanced comfort with digital platforms and the ability to learn proprietary software systems quickly.
  • Communication Skills: Excellent verbal communication, including a pleasant tone and a customer-service-oriented approach.
  • Problem-Solving Abilities: Resourceful and proactive in resolving technical and workflow issues.
  • Other: A passion for technology and enhancing pharmacy operations.

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. If you are a motivated and detail-oriented individual looking to advance your career in the pharmaceutical industry, we encourage you to apply.



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