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Customer Service Lead

2 months ago

Farmington, New Mexico, United States Presbyterian Medical Services Full time
Job Summary

This position provides receptionist duties for the center and performs a variety of clerical tasks including patient appointments and registration, management of patient flow, billing, and payment collections.

Key Responsibilities
  • Provide lead role and ongoing oversight of customer service operations
  • Manage patient flow and ensure efficient registration and appointment processes
  • Process billing and payment collections in a timely and accurate manner
Requirements

Requires strong communication and organizational skills, with ability to work in a fast-paced environment and prioritize multiple tasks.