Insurance Customer Advocate

6 days ago


Coral Gables, Florida, United States Shirazi And Descoubet Law Group Llc Full time
About Our Company

Shirazi & D'Escoubet is a leading provider of top-notch service to individuals involved in bodily injury claims. Our team is dedicated to delivering exceptional customer care with a compassionate and professional approach.

Job Summary

We are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to individuals involved in bodily injury claims.

Job Responsibilities:

  • Answer incoming calls and provide clear, accurate information to clients regarding bodily injury claims.
  • Assist clients with inquiries and provide solutions to their concerns.
  • Document customer interactions and update records in our system.

Requirements

  • Proven experience in customer service, preferably in the bodily injury or insurance industry.
  • Excellent communication skills, both verbal and written.
  • Strong phone etiquette and ability to handle high call volumes.

Preferred Qualifications

  • Experience in bodily injury claims, insurance, or personal injury law.
  • Knowledge of insurance terminology and claims processes.


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