Field Service Technician

4 weeks ago


White Plains, New York, United States Glory Global Solutions Ltd Full time
Job Summary

We are seeking a skilled Field Service Technician to join our team at GLORY Global Solutions Ltd. As a key member of our field service team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Diagnose and repair high-speed cash-handling equipment, including coin sorters, teller cash dispensers, currency counters/wrappers, and point of sale (POS) equipment.
  • Provide timely and effective technical support to clients, ensuring minimal downtime and maximum productivity.
  • Stay up-to-date with the latest technical developments and advancements in the field of electro-mechanical repair.
  • Collaborate with colleagues to resolve complex technical issues and improve overall service delivery.
Requirements
  • 3-5 years of technical field service repair experience, preferably in electro-mechanical repair.
  • Excellent customer service and communication skills.
  • Working knowledge of personal computers, Microsoft Office, and email communication.
  • Logical trouble-shooting skills and ability to isolate problems at PCB or component level.
  • Ability to effectively work with electric schematics, logic diagrams, mechanical drawings, AC/DC power distribution, and digital/analog circuitry.
What We Offer
  • A competitive salary range of $25-$32 per hour.
  • A comprehensive benefits package, including 401(k) retirement plan, health insurance, dental insurance, vision insurance, FSA/Dependent Care, Voluntary Life Insurance, Basic Life insurance and AD&D, Short Term Disability/Long Term Disability/Employee Assistance Program, Paid Vacation, Paid Sick days, Paid Holidays, Professional development assistance, Education assistance, Adoption Assistance, Legal and ID Theft plans, and Annual Bonus opportunity.
  • Opportunities for internal promotions and career advancement.

At GLORY Global Solutions Ltd, we are committed to providing our employees with a positive and supportive work environment. If you are a motivated and skilled Field Service Technician looking for a new challenge, please submit your application today.



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