Xfinity Retail Sales Consultant
3 days ago
As a Sales Consultant at Comcast, you will play a key role in assisting and consulting with customers on our products and services. You will utilize your knowledge, skills, and technology to achieve a world-class sales and service experience. This is a dynamic role that requires moderate supervision and accountability for individual results and impact on the team.
Core Responsibilities- Represent Products and Services: Passionately share and demonstrate product and sales know-how with customers to increase their experience.
- Provide Product Demonstrations: Educate customers on full product capabilities to increase their experience.
- Customer-First Approach: Listen and evaluate customer needs and provide appropriate solutions.
- Achieve Sales and Customer Experience Goals: Meet sales and customer experience goals and objectives.
- Customer Onboarding: Provide comprehensive customer onboarding activities and ensure customers fully understand how to use and handle all company products/services.
- Operational and Administrative Tasks: Perform operational and administrative tasks, and partner with customer care to resolve customer issues.
- Sales Excellence: Demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
- Education: High School Diploma / GED (Required)
- Relative Work Experience: 2-5 Years
- Certifications (if applicable): None
- Development and Advancement Opportunities: Comcast offers opportunities for growth and development.
- Parental Leave: Comcast provides parental leave benefits.
- Vacation: Comcast offers vacation time.
- Employee Resource Groups: Comcast has employee resource groups.
- Day 1 Medical/Dental/Vision Insurance: Comcast offers medical, dental, and vision insurance.
- 401k Matching: Comcast offers 401k matching.
- Discounted Services: Comcast offers discounted services.
- Xfinity Mobile Discounts: Comcast offers Xfinity mobile discounts.
Comcast is an EOE/Veterans/Disabled/LGBT employer. Compensation: Base Pay: $15.00, Total Target Compensation (Base Pay plus Targeted Commission): $22.69. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
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