Xfinity Retail Sales Consultant

3 days ago


Greensboro, North Carolina, United States Comcast Full time
Job Summary

As a Sales Consultant at Comcast, you will play a key role in assisting and consulting with customers on our products and services. You will utilize your knowledge, skills, and technology to achieve a world-class sales and service experience. This is a dynamic role that requires moderate supervision and accountability for individual results and impact on the team.

Core Responsibilities
  • Represent Products and Services: Passionately share and demonstrate product and sales know-how with customers to increase their experience.
  • Provide Product Demonstrations: Educate customers on full product capabilities to increase their experience.
  • Customer-First Approach: Listen and evaluate customer needs and provide appropriate solutions.
  • Achieve Sales and Customer Experience Goals: Meet sales and customer experience goals and objectives.
  • Customer Onboarding: Provide comprehensive customer onboarding activities and ensure customers fully understand how to use and handle all company products/services.
  • Operational and Administrative Tasks: Perform operational and administrative tasks, and partner with customer care to resolve customer issues.
  • Sales Excellence: Demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
Requirements
  • Education: High School Diploma / GED (Required)
  • Relative Work Experience: 2-5 Years
  • Certifications (if applicable): None
Benefits
  • Development and Advancement Opportunities: Comcast offers opportunities for growth and development.
  • Parental Leave: Comcast provides parental leave benefits.
  • Vacation: Comcast offers vacation time.
  • Employee Resource Groups: Comcast has employee resource groups.
  • Day 1 Medical/Dental/Vision Insurance: Comcast offers medical, dental, and vision insurance.
  • 401k Matching: Comcast offers 401k matching.
  • Discounted Services: Comcast offers discounted services.
  • Xfinity Mobile Discounts: Comcast offers Xfinity mobile discounts.

Comcast is an EOE/Veterans/Disabled/LGBT employer. Compensation: Base Pay: $15.00, Total Target Compensation (Base Pay plus Targeted Commission): $22.69. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.



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