Software Engineering Manager

4 weeks ago

Santa Clara, California, United States Apple Full time
Job Summary

Apple is seeking a skilled Software Engineering Manager to lead the Device Services Engineering team within Software Delivery. The ideal candidate will have a strong background in software engineering, experience in managing high-performance teams, and excellent communication skills.

Key Responsibilities
  • Supervise and maintain thousands of iOS/macOS devices and peripherals across multiple sites
  • Supervise and mentor automation engineers; responsible for their management, evaluation, and career development
  • Establish sound processes and ensure all security, availability, confidentiality, and privacy protocols are followed
  • Responsible for software configuration management where required tooling is consistently and optimally deployed across the fleet of machines
  • Solving problems and resolving issues in live production environments and implementing strategies to eliminate them
  • Emphasize observability in our systems and the data we collect in order to support data driven decision making as well as to provide fundamental business insights to management
  • Define technological and platform strategies to ensure streamlined execution
  • Build strong cross functional relationships with our peers, partners and customers
  • Be an advocate for automation trusting it plays a meaningful role in software development and sustenance

Requirements
  • BS degree in technical field, such as Computer Science or Engineering or equivalent work experience
  • Track record of building and managing high-performance software engineering teams and mentoring their continued growth
  • Establish processes to ensure all security, availability, confidentiality, and privacy protocols are followed
  • Excellent communication skills and ability to collaborate effectively across multiple business, partners and customers
  • Hands on experience in automation and monitoring solutions
  • Strong background in data analytics and belief in data-driven solutions
  • Excellent problem solving, critical thinking, and interpersonal skills - lead by example to empower and challenge the team to deliver their best work

Preferred Qualifications
  • Experience working with RESTful services
  • Core understanding of LAN network infrastructure
  • Experience with common data center infrastructure (HVAC, power distribution, copper and fiber cabling, rack types and capacities etc...)
  • Experience with macOS and iOS is a plus
  • Understanding of standard networking protocols and components such as: HTTP, DNS, TCP/IP, Subnetting
  • Highly experienced with scripting; Bash and Python preferred
  • Knowledge of Puppet, Ansible or other configuration management tools
  • Familiarity with Git or other source control systems

About Apple

At Apple, we're committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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