Community Health Navigator

2 days ago

Mt Vernon, Illinois, United States SeaMar Community Health Centers Full time
Job Title: Community Resource Navigator

Sea Mar Community Health Centers is seeking a highly motivated and organized Community Resource Navigator to join our team in Mount Vernon, WA.

Job Summary:

The Community Resource Navigator will provide information and assistance to individuals seeking health coverage, healthcare, and other local resources that aid them in maintaining a healthy lifestyle. This role will involve educating eligible individuals on how to navigate health insurance options, public programs, and Sea Mar services, as well as assisting with application processes.

Key Responsibilities:
  • Proactively aid in increasing public awareness regarding health coverage enrollment opportunities by planning and conducting outreach activities within the community.
  • Assist in the development and distribution of informational/promotional materials, and establish and maintain referral relationships with local organizations, agencies, institutions, and businesses as directed by the Managed Care Department.
  • Routinely work uninsured lists from Sea Mar dental, behavioral health, and ancillary service sites to advance enrollment of eligible individuals onto health coverage and inform non-eligible individuals about healthcare options.
  • Assist consumers with online public health coverage and program applications, provide necessary information for consumers to navigate health plan options, and make well-informed decisions.
  • Serve as a service navigator for consumers wishing to establish Sea Mar as their medical home, providing information regarding services available and consumer rights and responsibilities.
  • Be responsible for assisting high-risk patients in scheduling a care manager appointment and facilitate processes to ensure they've established care.
  • Be responsible for maintaining daily activity records, submitting progress reports in a timely manner, and assist in identifying areas for quality improvement and efficiency to the Managed Care Department.
  • Assist in identifying, monitoring, and tracking uninsured individuals and advocating on their behalf regarding barriers to coverage and/or access of healthcare services.
  • Perform all duties in a professional manner, participate at all mandatory state and corporate trainings, and meet all competency testing requirements, on health coverage policy changes impacting consumers and/or processes.
  • Perform any and all other duties as may be assigned while adhering to all corporate and departmental policies and procedures.
Qualifications and Requirements:
  • Must possess good organizational and time-management skills.
  • Demonstrate good judgment and have excellent problem-solving abilities.
  • Maintain a professional demeanor at all times and maintain confidentiality at all times.
  • Must be proficient at public speaking.
  • Must have good spelling, grammar, and written communication. Legible handwriting required.
  • Must have the ability to read and interpret complex documents, reports, and data.
  • Must be able to work evenings and weekends as needed.
  • Must be self-motivated, have excellent work ethic, and be able to work independently.
  • Proficient in Microsoft programs, specifically in both WORD and EXCEL.
  • Marketing and sales experience considered a plus.
  • Bilingual in English/Spanish required.
What We Offer:

Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it's a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, full-time employees working 30 hours or more receive an excellent benefit package of:

  • Medical
  • Dental
  • Vision
  • Prescription coverage
  • Life Insurance
  • Long Term Disability
  • EAP (Employee Assistance Program)
  • Paid-time-off starting at 24 days per year + 10 paid Holidays.

We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.

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