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Consumer Lending Operations Specialist

2 months ago


Raleigh, North Carolina, United States Local Government Federal Credit Union Full time
About the Position

The Loan Operations Specialist plays a vital role in the daily servicing and production of Consumer loan operations at Local Government Federal Credit Union. This position requires a forward-thinking individual who can assist with department projects and ensure adherence to financial institution policies and procedures.

Key Responsibilities
  1. Provide daily support for all aspects of servicing Consumer Loan products.
  2. Perform loan account maintenance, servicing, balancing, and reporting processes, including proficiency in GL reconciliation and transactions.
  3. Complete payment processing, data entry, collateral & financial ticklers, and file maintenance.
  4. Understand and code loans to report accurately in Call Report and other Credit Union reporting formats.
  5. Assist in monitoring, reviewing, and validating periodic loan reports and system output, and resolve/escalate issues as necessary.
  6. Support the Credit Union's loan-related systems to ensure compliance with current loan policies and guidelines.
  7. Identify risks and opportunities for improvement and recommend process enhancements.
  8. Perfect Credit Union lien for all real estate and non-real estate loans, and organize loan files and complete checklists for suspense items.
  9. Handle issues and possess up-to-date knowledge of specific financial products and regulations, working with others to research, analyze, and recommend resolutions.
  10. Ensure system upgrades are installed and tested thoroughly in a timely fashion.
  11. Comply with all applicable laws and regulations concerning lending, working with Legal and Compliance, attending internal and external training classes, and vendor workshops.
Requirements
  1. Minimum 1-3 years of Consumer loan operations experience in all aspects of servicing and loan documentation preparation for consumer non-real estate and real estate.
  2. Strong interpersonal skills with the ability to work in a team environment and mentor others.
  3. Ability to function in a business office environment and utilize standard office equipment, technology, and software.
  4. Ability to lift a minimum of 25 lbs. (file boxes, computer printer).