Financial Services Representative

4 weeks ago


Wichita, Kansas, United States ValorVIP Full time
Job Title: Financial Services Representative

At ValorVIP, we are seeking a highly motivated and customer-focused Financial Services Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and promoting our financial services products.

Key Responsibilities:
  • Handle inbound and outbound customer contacts in a professional and courteous manner
  • Resolve customer issues and concerns in a timely and effective manner
  • Provide product and account information to customers
  • Meet or exceed customer satisfaction targets
  • Work collaboratively with internal teams to resolve customer issues
Requirements:
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of Microsoft Office Suite
  • Ability to type 20+ words per minute
Preferred Qualifications:
  • 1+ year of customer service experience
  • State or federal work experience
What We Offer:
  • Competitive compensation and benefits package
  • Opportunities for career growth and advancement
  • Flexible scheduling options
  • Fun and engaging work environment


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