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Customer Service Representative and Pizza Team Member

2 months ago

Gloucester, Massachusetts, United States Itamex Inc Full time
Job Description

We are seeking a highly energetic and people-oriented individual to join our team at Itamex Inc as a Pizza Maker and Counter Specialist. As a key member of our restaurant team, you will be responsible for creating a positive dining experience for our customers by preparing and serving high-quality pizzas and providing exceptional customer service.

Key Responsibilities:

  • Prepare and cook pizzas to order, ensuring high-quality ingredients and presentation.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Manage cash and credit transactions, operating a point-of-sale system and maintaining accurate records.
  • Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet customer demands.
  • Participate in ongoing training and development to improve skills and knowledge in pizza making, customer service, and restaurant operations.

Requirements:

  • Previous experience in a restaurant or food service environment is an asset.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Basic math skills and accuracy with cash handling.