Abercrombie Fitch Key Holder Mission Viejo

2 days ago

Brea, California, United States Abercrombie and Fitch Stores Full time
Job Description

Abercrombie & Fitch Co. is seeking a highly motivated and results-driven Key Holder to join our team. As a Key Holder, you will play a critical role in driving business growth and delivering exceptional customer experiences.

Key Responsibilities:
  • Training and Development: Provide coaching and guidance to associates to ensure they have the skills and knowledge needed to succeed in their roles.
  • Customer Experience: Foster a positive and engaging customer experience by ensuring a well-organized and visually appealing store environment.
  • Communication: Effectively communicate with associates, customers, and management to ensure seamless store operations.
  • Store Presentation and Sales Floor Supervision: Maintain a high level of store presentation and supervise the sales floor to ensure a productive and efficient shopping environment.
  • Asset Protection: Implement and maintain asset protection procedures to prevent loss and protect company assets.
  • Policies and Procedures Adherence: Ensure compliance with company policies and procedures to maintain a safe and productive work environment.
Requirements:
  • At Least One Year of Customer Service Experience: Proven experience in customer-facing roles with a focus on delivering exceptional customer experiences.
  • Work Ethic: Demonstrate a strong work ethic and a commitment to achieving results.
  • Assertiveness: Possess assertiveness and confidence in leading and influencing others.
  • Applied Learning: Demonstrate the ability to apply learning and adapt to new situations.
  • Attention to Detail: Maintain attention to detail and ensure accuracy in all aspects of the job.
  • Analytical Skills: Utilize analytical skills to identify areas for improvement and implement solutions.
  • Adaptability / Flexibility: Demonstrate adaptability and flexibility in a fast-paced retail environment.
  • Multi-Tasking: Possess the ability to multi-task and prioritize tasks effectively.
  • Stress Tolerance: Demonstrate stress tolerance and remain composed under pressure.
What We Offer:
  • Quarterly Incentive Bonus Program: Participate in a quarterly incentive bonus program to reward outstanding performance.
  • Paid Time Off: Enjoy paid time off to recharge and relax.
  • Paid Volunteer Day per Year: Take a paid volunteer day per year to give back to the community.
  • Merchandise Discount: Receive a merchandise discount to enjoy company products.
  • Medical, Dental and Vision Insurance Available: Access medical, dental, and vision insurance to ensure comprehensive health coverage.
  • Life and Disability Insurance: Enjoy life and disability insurance to provide peace of mind.
  • Associate Assistance Program: Participate in an associate assistance program to support overall well-being.
  • Paid Parental and Adoption Leave: Enjoy paid parental and adoption leave to support family growth.
  • 401(K) Savings Plan with Company Match: Contribute to a 401(k) savings plan with a company match to secure retirement savings.
  • Training and Development: Engage in ongoing training and development to enhance skills and knowledge.
  • Opportunities for Career Advancement: Pursue opportunities for career advancement to grow professionally.
  • A Global Team of People Who'll Celebrate You for Being You: Join a diverse and inclusive team that values individuality and celebrates differences.

The starting rate for this position is $18.90 per hour. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.

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