Customer Experience Specialist
2 weeks ago
Company Overview
Lauterbach Buick GMC is a trusted name in the automotive industry, known for its commitment to excellence and customer satisfaction. With a history spanning over 30 years, we have built a reputation for fairness, honesty, and a pleasant experience for all our customers.
Job Description
We are seeking a Customer Experience Specialist - Automotive to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that our customers receive the best possible experience.
Key Responsibilities
- Greet customers promptly and courteously
- Listen to customers and clearly translate repair needs to techs
- Upsell additional services using low-pressure methods
- Provide accurate repair/maintenance estimates
- Adhere to policies on vehicle care and operation
Benefits
- Employee discount
- Flexible schedule available
- Professional development assistance
- 401k plan
- Paid Time Off
- Health Insurance
Salary Estimate
$60,000 - $80,000 per year, depending on experience
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